We respect your privacy and support all efforts to protect it. We will never re-sell or distribute your personal information to any other entity for any reason whatsoever. This includes your email address, as well as your mailing address and phone numbers.
When you place an order with us, we request your name, billing address, shipping address, credit card number, expiration date, and email address. We consider this information to be absolutely private, and we keep this information on an internal secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site and notifying you of upcoming wine releases and updates. We do not share your private information with anyone and never will.
Content on all pages is for your general information and use only. Details are subject to change without notice. We expressly exclude liability for any inaccuracies or errors.
We collect anonymous information from visits to our site to help us understand visitor usage patterns and to provide better customer service. Cookies are used to further track this information in aggregate and anonymous format. We may automatically collect information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Denier-Handal website. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format. We use this information (again, in anonymous and aggregate format) to gauge performance and diagnose problems or otherwise administer our site.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that may collect personally identifiable information.
You must be at least 21 years of age to order or receive alcoholic beverages from us. Receipt of shipments containing alcoholic beverages requires the signature of a person 21 years of age or older. Wines purchased from Handal-Denier Vineyards are not for resale.
Orders are by credit card only. We accept Visa, Master Card, and American Express. No minimum purchase is required.
States Authorized for Direct Shipment
Due to the nature of wine shipping laws, we may be able to ship wines directly to your state. If we are unable to ship directly to your state, please check back with us frequently as our availability changes.
We currently ship to the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, LA, MA, MD, MI, MO, NC, NM, NV, NJ, NY, OH, OR, PA, TX, VA, WA, WI
UPS Ground is our carrier of choice. Ground shipping is provided by UPS Ground at current market rates. *Note: if the customer selects Air as their choice, the customer pays all shipping charges, regardless of their wine club membership or purchase amount.
After Your Wine Purchase
Wine may be affected by extremes of temperature: hot, humid summer or cold winter weather may adversely affect the condition of your wine during the shipment. Denier-Handal Wines is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. Once your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser. When purchasing wine, we will ship your order via UPS, weather permitting, on a predetermined and agreed upon scheduled ship date. By default we hold all shipping orders between May and October due to temperature, until it cools down, unless 2 day air is purchased.
By law, we are only allowed to accept returns of goods that were purchased in error. Additionally, because of the fees charged by your credit card company when we charge and subsequently credit your card, we may enforce the collection of our restocking fee, 5 percent of the order total. The circumstances surrounding the order may impact our enforcement of this policy.